Salesforce Spring ’23 Release Notes

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March 20, 2023
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Salesforce Spring 23 Release

  • Hyperforce
    Hyperforce is the trusted foundation of the Salesforce Customer Engagement Platform. With Hyperforce, you can scale globally while meeting local compliance regulations on a foundation of security, privacy, and agility.
  • Industries
    Industries solutions are tailored to what you do, so you don’t have to customize Salesforce on your own. Automotive Cloud provides a template for connecting with stakeholders through Experience Cloud sites. In Health Cloud, the Crisis Support Center Management app helps counselors provide mental and behavioral health support, and authorization requests get better. Loyalty Management has a new wizard that makes it easier to manage promotions. Manufacturing Cloud offers improved sales agreements and forecasting. Public Sector Solutions make it easier to capture referrals and provide financial aid to constituents. Consumer Goods Cloud has a new Analytics app. Net Zero Cloud supports more fuel types and improved carbon accounting. We’ve also enhanced the data processing engine, added decision tables to flows, and much more.
  • Marketing
    Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. It enables you to build a single view of your customer, leveraging data from any source. Plan and optimize unique customer journeys based on your business objectives. Deliver personalized content across every channel and device at precisely the right time. Measure the impact of each interaction on your business so that you can optimize your approach in real time and deliver better results.
  • Marketing Cloud Account Engagement
    Now you have access to actionable recommendations to improve system processing in your business unit. Plus, review and correct errors that occur in your External Action integrations.

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Mohit Bansal

Salesforce Technical Architect | Lead | Salesforce Lightning & Integrations Expert | Pardot | 5X Salesforce Certified | App Publisher | Blogger

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